Privacy Policy
Please read our Privacy Policy below, which applies to the website for Viral Solutions, LLC d/b/a Viral Concierge (“Viral Concierge”). Viral Concierge may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are fully informed as to any such changes.
​
By accessing and/or continuing to access the website, you agree to be bound by this Privacy Policy.
​
INFORMATION WE COLLECT ABOUT YOU AND HOW WE USE IT.
We collect information as part of operating our website and services. We respect the privacy of website visitors, and we do not sell personally identifiable information about the users of our services, including e-mail addresses, names, street addresses, phone numbers, or interests information. We may share, however, information with providers, vendors, or business partners involved in the operating of our website and/or services.
Personal information.
​
Home phone numbers. We may ask for your home phone number for identification purposes in conjunction with providing certain services, promotions, contests, etc. via the website. Absent your express consent, however, we will use your phone number solely for this purpose and will not use it to telemarket.
​
E-mail addresses. If you provide your e-mail address to us as part of any interaction with the website, you will periodically receive promotional e-mail messages about services offered by our website and associated companies, and third-party marketers on the web. These promotions will be tailored to the interest categories you have indicated and are controlled by us. Your identity will not be revealed to an unaffiliated third-party marketer unless you respond directly to the marketer’s offer and provide your information.
​
E-mail to our staff members and departments: If you choose to interact with any of our staff members or departments, our staff members have broad discretion as to the handling of email sent to their individual accounts. Viral Concierge reserves the right to track or record such correspondence when circumstances warrant. Electronic mail sent to departments within our company is handled at the department's discretion. We do not have a policy of sharing the contents of email with any other entities. However, we reserve the right to disclose such correspondence as necessary to protect the company’s legal interests.
​
Non-personal information.
​
Information on Web traffic. When visitors come to the website, we use standard web server log files to collect and aggregate information indicating, among other things, which pages were visited, the order in which they were visited, and which hyperlinks were “clicked.” Collecting
such information involves the logging of IP addresses, and operating system and browser software used by each visitor to the Web Site.
​
This non-personally identifiable information is used only in the aggregate – to identify the most popular areas of our website, or determine the effectiveness of our promotional activities, for example. We may disclose some of this aggregated, non-personally identifiable information to advertisers to inform them of the number of people who have seen and/or clicked through their advertisements. Your usage on our website is not revealed to third parties.
​
Cookies. For the same purposes, we use “cookies” – small text files placed on your computer’s hard drive – to help us determine the type of content and sites to which you link, the length of time you spend at any particular area of the website, and your usage of our services offered via the website. Cookies also tell us which advertising you have seen on the website. At certain times, we may use outside advertising companies to display advertisements on the website that may contain cookies (“banner ads”). These banner ads collect information stored by the advertising company, and we do not have access to this information.
​
Essentially, cookies are your identification cards for our computers, or servers, that placed them there. Cookies are read-only by the server that placed them and are unable to execute any code or virus. Cookies allow us to serve you better and more efficiently, and to personalize your experience at the website. Nevertheless, you are able to control how and whether cookies will be accepted by your web browser. For more information on how to do so, please refer to the documentation accompanying your browser.
​
LINKS TO AND CO-BRANDING WITH OTHER SITES.
​
As a courtesy to our users, the website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
​
Some of the services offered by the website are co-branded with another company, or partner. If you register to or use such a service, both our Privacy Policy and the partner’s privacy statement may be displayed. If so, both we and the partner will receive the information you provide.
​
SECURITY:
​
Viral Concierge is committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
​
SPECIAL NOTE ON CHILDREN’S PRIVACY.
​
Children’s Online Privacy Protection Act. We feel strongly about protecting the privacy of children. We do not knowingly collect personally identifiable information from children (defined herein as minors younger than 13 years of age) without obtaining parental consent. Before
registering for an account to use the services of our website, we ask that all minors have their parents read our Privacy Policy. Before and during the registration process, we encourage all minors to include a parent or guardian in the process.
​
We further encourage children to involve their parents in any interactive activity they participate in online. The website is a general-audience website, and it may occasionally contain content that is directed to children under 13. Any such content is made available to all users without registration. While no personal identifying information is collected from the unregistered users of any such area of the website, aggregated general information is collected from unregistered users of these areas and is used only for aggregate analysis.
​
Otherwise, portions of the website may require users to register and give us personally identifiable information – name, address, age, and e-mail address – in order to gain access to the website. In compliance with the Children’s Online Privacy Protection Act, we will not knowingly allow persons under the age of 13 to register as users. If our website operators later learn that any registered user is under the age of 13, we will take appropriate steps to remove the user information from our databases and we will restrict the user from future access to the website.
​
If you have any questions, comments, or concerns regarding our privacy policy and/or practices, please contact us at (888) 837-8705, at the following email address: info@viralconcierge.com.